MOMENTUM MAP — TERMS & CONDITIONS

Sonder & Media Creative Studio

 

These Terms & Conditions ("Agreement") govern the purchase and delivery of the Momentum Map, a one-time service offered by Cecelia Fraser of Sonder & Media Creative Studio ("Consultant"). By checking the agreement box during intake and completing payment, the purchasing individual or business ("Client") agrees to be bound by this Agreement.

 

1. Services Consultant agrees to perform the following service for Client: The Momentum Map — $1,197 CAD description of deliverables is outlined in Exhibit A to this Agreement.

 

2. Payment

(a) Full payment is due prior to the commencement of services. No work will begin, and no session will be scheduled or confirmed, until payment has been received in full.

(b) All fees are listed in Canadian dollars and are subject to applicable GST.

(c) Client is responsible for any additional costs incurred at Client's request that fall outside the scope of services described in Exhibit A. Consultant will obtain written approval from Client before engaging any paid products or services not already included in this Agreement.

(d) Consultant is not responsible for withholding income tax, CPP, EI, or any other deductions from payments made under this Agreement. All such obligations are the sole responsibility of the Client as applicable.

 

3. Cancellation & Rescheduling

(a) Rescheduling: Client may reschedule their session one time at no charge, provided a minimum of 48 hours notice is given before the scheduled session time. Rescheduling requests made with less than 48 hours notice will incur a $75 CAD rescheduling fee, payable prior to the new session being confirmed.

(b) Cancellation within 24 hours of booking: Client may cancel within 24 hours of the original booking and payment for a full refund.

(c) Cancellation after 24 hours of booking: No refund will be issued. Consultant begins preparatory work — reviewing submitted information and building session materials — shortly after booking is confirmed, and this policy reflects that work already underway.

(d) No-show: If Client fails to attend the scheduled session without prior notice, no refund will be issued.

(e) Consultant cancellation: In the event Consultant must cancel a scheduled session, Client will receive a full refund or the option to reschedule at no additional charge, at Client's preference.

(f) All cancellation and rescheduling decisions are made at the sole discretion of Consultant. Exceptions to this policy may be made on a case-by-case basis at Consultant's discretion and do not constitute a waiver of this policy for future sessions.

 

4. Nondisclosure

(a) In connection with this Agreement, Consultant may be exposed to confidential and proprietary information belonging to Client, including but not limited to business strategies, customer information, financial data, marketing plans, and other information considered confidential by Client (collectively "Confidential Information").

(b) Consultant agrees not to reproduce, use, or disclose any Confidential Information except as necessary to perform the services under this Agreement, and not to divulge any Confidential Information to any third party during or after the term of this Agreement.

(c) Consultant shall not disclose or make available to Client any confidential information received from third parties. Consultant warrants that performance of this Agreement does not breach any agreement with any other party.

 

5. Ownership of Work & Intellectual Property

(a) Upon receipt of full payment, Consultant grants Client a perpetual, irrevocable, non-exclusive licence to use the work product delivered under this Agreement for Client's own internal business purposes. This licence is personal to Client and may not be transferred, sublicensed, or assigned to any third party without Consultant's prior written consent.

(b) Consultant retains full ownership of all intellectual property rights in the work product, including but not limited to the underlying methodology, frameworks, strategic approaches, templates, processes, and systems used to develop the deliverable. The work product delivered to Client represents an application of Consultant's proprietary methodology — not a transfer of that methodology itself.

(c) Client may not reproduce, distribute, resell, publish, or otherwise commercialize the work product or any portion of it beyond Client's own internal business use without Consultant's prior written consent.

(d) Consultant retains the right to reference the engagement and use non-confidential elements of the work product for portfolio and promotional purposes, including on websites and in marketing materials, solely to showcase Consultant's work. This right is irrevocable and survives termination of this Agreement.

(e) Any templates, training materials, frameworks, or educational resources provided to Client as part of the service remain the sole intellectual property of Consultant. Client receives a personal, nontransferable licence to use these materials for their own business purposes only.

(f) Client acknowledges that Consultant may develop similar strategies, frameworks, or deliverables for other clients using the same underlying methodology, and that this does not constitute a breach of this Agreement or any obligation of exclusivity.

 

6. Disclaimer of Guarantees & Limitation of Liability

(a) The services provided under this Agreement represent Consultant's professional opinion and strategic recommendations based on Consultant's experience and the information provided by Client. Nothing in this Agreement or in any deliverable constitutes a guarantee, promise, or warranty of any specific outcome, result, level of growth, revenue, engagement, or business success.

(b) Results from implementing the recommendations provided under this Agreement will vary based on factors outside Consultant's control, including but not limited to Client's implementation, market conditions, platform algorithm changes, competitive landscape, brand reputation, and the quality of Client's products or services.

(c) Consultant's total liability to Client for any claim arising out of or related to this Agreement shall not exceed the total amount paid by Client under this Agreement. In no event shall Consultant be liable for any indirect, incidental, consequential, special, or punitive damages of any kind, regardless of whether Consultant has been advised of the possibility of such damages.

(d) Client assumes full responsibility for any business decisions made based on the recommendations provided by Consultant. Consultant is not liable for the success or failure of Client's business, marketing efforts, or implementation of any strategy or recommendation delivered under this Agreement.

(e) Consultant's liability does not extend to any aspect of Client's business, online presence, reputation, or operations that falls outside the direct scope of services described in Exhibit A.

 

7. Independent Contractor

(a) Consultant is an independent contractor. Nothing in this Agreement creates a relationship of employer and employee, principal and agent, partners, or any other relationship between the parties other than that of independent contracting parties.

(b) Consultant is not authorized to bind Client to any agreement, incur any liability on Client's behalf, or act as Client's agent in any capacity.

 

8. Termination

This Agreement terminates upon delivery of the work product described in Exhibit A and expiry of any post-delivery support period included in the service. Either party may terminate this Agreement prior to service delivery with written notice, subject to the cancellation policy outlined in Section 3. 9.

 

General

(a) Consultant may update these Terms from time to time. The version of these Terms in effect at the time Client completes payment applies to that engagement.

(b) If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect.

(c) This Agreement constitutes the entire agreement between the parties with respect to the services described herein and supersedes all prior discussions, representations, or agreements.

(d) All notices under this Agreement shall be provided in writing via email and shall be considered effective upon confirmation of receipt.

(e) Consultant's rates are subject to change at any time for future bookings. The price in effect at the time Client completes payment applies to that engagement and will not change retroactively.

(f) This Agreement shall be governed by the laws of the Province of British Columbia, Canada.


Last updated: July 26th 2026